Frequently Asked Questions
Find quick answers to common questions about our boarding, training, grooming, and dog park services.
QUESTIONS AND ANSWERS
01. How do I sign up for the monthly dog park membership?
You can sign up in person or online, and it includes unlimite-d dog wash use.
02. Do I need to bring anything for my dog’s stay?
We provide everything needed, but you’re welcome to bring your dog’s favorite items.
03. What age should my dog be to start training?
Dogs can begin basic training as early as 8 weeks, but any age is welcome.
04. Are grooming services available without boarding?
Yes, grooming can be scheduled on its own or added to any visit.
05. Is the dog park monitored?
Yes, we check memberships and park use daily to keep it safe and friendly.
06. Who provides the training?
Training is led by Sarah Elsensohn, a certified trainer with a degree in Animal Science.
07. Can I tour the facility before booking?
Absolutely, we encourage visits by appointment.
08. What if my dog is shy around others?
We work with all temperaments and can adjust your dog’s experience as needed.
09. Do you take unneutered or unspayed dogs?
Yes, but certain rules apply depending on age and behavior.
10. Is there air conditioning in the boarding areas?
Yes, all areas are climate-controlled for comfort.
11. How do you handle special diets?
We follow feeding instructions carefully, including any allergies or custom needs.
12. Are the dog park areas fenced in?
Yes, both sides are fully enclosed for safety.
13. Can two dogs stay in the same suite?
Yes, we offer shared space options for dogs from the same family.
14. How many dogs are in each training class?
Our training is one-on-one unless otherwise requested.
15. How often are dogs walked during boarding?
Dogs are walked a minimum of three times a day.
16. Are your shampoos and grooming products natural?
Yes, we only use gentle, high-quality grooming products.
17. What’s the best time to schedule training for a new puppy?
Starting between 8–16 weeks helps build early social and obedience skills.
18. Do you accept large breed dogs for boarding and training?
Yes, all sizes are welcome.
19. Are vaccinations required?
Yes, up-to-date vaccination records are required before any service.
20. What happens if my dog gets sick during their stay?
We contact you immediately and work with a licensed vet if needed.